Frequently asked questions

Answers to our most frequently asked questions about our organising and decluttering services.

What is Professional Organising?

The professional organising industry is an exciting new industry to South Africa and has only begun to make an appearance since 1984 in the United States. Professional Organising largely entails people from different disciplines that have taken on the role of a Professional Organiser to assist individuals and businesses to improve their organising systems and process.

Can anyone take on the process of decluttering?

Absolutely. You can start organising your home or office by applying organising methods that are shared online by various professionals in the field. Step-by-step guides to start the decluttering process are available at your fingertips. You can also have a look at our blog section where we share regular organising tips and ideas. Our blogs can be accessed by clicking on the following link

Is it a daunting task to get organised?

It is an empowering and rewarding experience to declutter. Many people experience the decluttering process of their homes as therapeutic and emotionally uplifting. As it may, many people find it difficult to start organising their homes and that is why Professional Organisers can be hired to assist you with getting started with the decluttering process.

When should I consider hiring a Professional Organiser?

Our physical environments have a notable influence on our ways of thinking, how we behave, how we feel and how we engage with other people. If you don’t experience your home as a sanctuary it might be time to consider decluttering your home. The best time to consider hiring a Professional Organiser is when the idea of organising your home by yourself makes you anxious or uncomfortable.

What exactly do Professional Organisers do?

Professional Organisers are experienced and creative problem solvers that will assist you with evaluating your space, gauge your emotional stance on your current clutter situation and advise you on a feasible and structured plan with you in mind to get organised. A Professional Organiser will guide you through your journey step-by-step to find systems and implement them to ensure that you stay organised and perform optimally.

Should I do all the heavy lifting myself?

Thankfully, no. When Hiring a Professional Organiser, make sure to ask if they are hands-on with the decluttering process or if they only provide guidance while you go through the process. At Wallle Declutter we follow a participatory approach when rendering our professional organising services. You won’t be left unassisted.

Should I be involved in the decluttering process?

A client needs to participate in the decluttering and organising of their spaces. Systems planned by Professional Organisers should be designed and implemented with the client at the centre thereof. Decluttering as daunting as it might seem is fun and good for your mental and emotional health and you can only benefit from the experience by participating.

What can I expect to feel from the experience of having other people go through my personal belongings?

All experiences are personal.  There is no direct answer to this question. Clients that hire Professional Organisers experience a variety of emotions from pure relief to embarrassment.

What do I do when I feel self-conscious or embarrassed about the state of my home and don’t want anyone to see it?

Reach out to a Professional Organiser. You should never feel embarrassed or ashamed of the condition of your home. No one is perfect and we all go through different life cycles. Seeking assistance to improve the state of your home should be received with compassion and understanding. We value our relationships with clients and keep all our interactions confidential with no judgement.

Do we take before and after pictures?

Only with the permission of the client. Looking at before and after pictures are so rewarding and we love to see and share the transformations with other clients in need of our services or just inspiration to get organised.

Will you force me to discard my belongings?

No. You should never be in a position to be told by someone else to discard anything you care for. If an item sparks joy or makes you happy, keep it! As Professional Organisers, we will be unbiased and will have no attachment towards your belongings which makes it easier to ask you questions about the items you are hesitant to part ways with. The decluttering process requires us to categorise items into three main piles namely: Keep, Donate or Discard. It is during this process that your professional organiser will gain an understanding as to what items you value most.

How do you determine the cost of a project?

The costs of a decluttering or organising project will vary from space to space. Every house or office is different and we determine our costs on that principle.  We do however provide you with a quote after we have conducted the first consultation to determine your needs and expectations.

How do I book the first consultation?

If you are interested to get your home or office space organised, styled or decluttered you can simply click on the following link to make a booking here and we will call you to discuss the process.

What happens during a first consultation?

You can expect to meet our team of professional organisers on the date that is scheduled for an appointment.  After a friendly introduction, we assess the areas that need organising/decluttering and ask questions to understand your need or vision for the areas in question. We provide you with recommendations and insights to get organised and give you an overview as to how we will approach the organising session.

Must I supply you with anything?

No. We source all the resources like baskets, containers and organising tools that are required for the project. You don’t need to go shopping. We do however bill you separately for the organising products that are sourced once you have agreed to it.

This is where it all starts

Book your free online consultation and take your first step to an organised home today!

Leave us your details and one of our professional organisers will get in contact with you shortly.

This is where it all starts

Book your free online consultation and take your first step to an organised home moving experience!

Leave us your details and one of our professional organisers will get in contact with you shortly.

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